Infrastructure Management



For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Data center infrastructure management (DCIM) is a category of solutions which were created to extend the traditional data center management function to include all of the physical assets and resources found in the Facilities and IT domains. DCIM deployments over time will integrate information technology (IT) and facility management disciplines to centralize monitoring, management and intelligent capacity planning of adata center's critical systems. Since DCIM is a broadly used term which covers a wide range of data center management values, each deployment will include a subset of the full DCIM value needed and expected over time


Infrastructure Management from Mega ITC combines system, network, capacity,environmental and overall service operations management to help your organization:


Mega ITC offers a comprehensive and unified approach to IT infrastructure management. These solutions can monitor and manage the availability and performance of your IT assets and services within traditional data centers as well as newer public cloud environments. Your organization’s overburdened IT operations teams can quickly and easily access the information they need to improve service quality, predictability and efficiency with less effort and reduced costs.


Adopt a more holistic, unified approach to managing IT operations from a services perspective to significantly improve customer experience.
Realize 25% or greater reduction in mean-time-to-repair (MTTR) and 20% or more reduction in network and system outages via a unified platform, advanced root cause analysis, intelligent visual dashboards and guided workflows ̶ capabilities that can significantly speed and simplify problem triage and remediation.
Optimize resource utilization and minimize unnecessary expenditures with a complete, end-to-end view of both current and future capacity needs across both computing and physical data center infrastructure.